Return and Refund Policy

         We hope you are satisfied with your purchase from Farasute. Please refer to the following policy for returns and refunds.

1. Return Period

You can request a return within 7 days of receiving your order.

2. Return Conditions

The product must be unused.

The packaging must be complete, including original accessories, instruction manual, and packaging box.

The product must not be damaged by human error.

3. Non-Returnable Items

Items that have been worn, used, or damaged by human error.

Wear and tear caused by personal use.

4. Refund Process

Once the return is confirmed to meet the return conditions, we will process the refund within 7 business days.

The refund will be returned to the original payment account.

5. Return Shipping Costs

Return shipping costs for non-quality related issues will be borne by the customer.

Return shipping costs due to product quality issues will be borne by us.

To request a return or refund, please contact:

E—mail:support@farasute.com

WhatsApp:+852 59915257

Address:B1318, Pacific Commercial Building, Nanhu Street, Luohu District, Shenzhen,guangdong,China.

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