Privacy Policy
Welcome to Farasute (hereinafter referred to as “we”). We highly value your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit and use this website.
1. Information We Collect
When you use our website, we may collect the following information:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions and other information used for account security purposes.
- Shopping information including the items you view, put in your cart, saved into your account like loyalty points, reviews, referrals or gift cards, or purchases.
- Loyalty points/product reviews/referrals/gift cards saved
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
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Browsing behavior information (such as IP address, browser type, pages visited)
2. How We Use the Information
The information we collect is used solely for the following purposes:
Processing orders and completing transactions
Providing customer support and after-sales service
Improving website experience and service quality
Sending notifications related to orders or services
We may allow users to sign in using third-party services such as Google/Apple.
3. Information Protection
We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, or misuse.
4. Information Sharing
Unless required by law or necessary to complete an order (such as with logistics service providers), we will not sell, rent, or disclose your personal information to third parties.
5. Use of Cookies
Our website may use cookies to enhance the user experience. You can choose to disable cookies in your browser settings.
6.Third-Party Services
Analytics
We use Google Analytics to help us understand how visitors interact with our website. Google Analytics collects information such as your IP address, browser type, device information, pages visited, and time spent on our site. This information helps us improve our website and user experience.
Google Analytics may use cookies and similar technologies to collect and analyze information about the use of our website. The data collected may be transmitted to and stored by Google on servers in various countries.
For more information about how Google uses data, please visit:
https://policies.google.com/privacy
You can also opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
Payment Processing
Payments made on our website are processed securely through trusted third-party payment providers.
We currently use the following payment processors:
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Stripe
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PayPal
When you make a purchase, certain information may be shared with these payment providers in order to process the transaction, including:
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Name
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Billing address
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Payment information
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Email address
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Transaction amount
These payment processors handle your payment information according to their own privacy policies. We do not store your full credit card details on our servers.
You can review their privacy policies at:
Stripe Privacy Policy:
https://stripe.com/privacy
PayPal Privacy Policy:
https://www.paypal.com/privacy
Cookies and Tracking Technologies
Our website may use cookies, tracking pixels, and similar technologies provided by third-party services such as Google to improve functionality, analyze traffic, and provide relevant advertising.
You can control cookies through your browser settings.
7. Policy Updates
We may update this Privacy Policy from time to time, and the updated content will be published on this page.
If you have any questions about this Privacy Policy, please contact us through the following methods:
E-mail：support@farasute.com
WhatsApp：+852 59915257
Address：B1318, Pacific Commercial Building, Nanhu Street, Luohu District, Shenzhen，guangdong，China.